FAQ

Good questions.

What you need to know before starting a project.

Questions

Common questions.

No answer here? Contact us directly.

Contact
01

How long does a project take?

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The Brasa build is typically 14 days from kickoff. Flama is 28 days and Pimenta is 42 days. Timelines assume you review and approve each stage within 48 hours.
02

Do you build the websites or just design them?

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We design everything in Figma and hand off production-ready files. We do not write code. We work with your developer or can recommend trusted partners in Porto and Lisbon.
03

What do I need before we start?

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A rough brief explaining what the site needs to do, any existing brand assets you have and access to your domain or hosting details. We guide you through the rest on the kickoff call.
04

Can I make changes after designs are approved?

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Revision rounds are defined per package. Once you sign off on a stage, additional changes are billed as extra. This keeps projects moving and on time.
05

What files do I receive at the end?

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You receive the complete Figma source file, all exported assets in required formats, a developer handoff document and a walkthrough call to make sure your team understands everything.
06

Do you offer ongoing design support?

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Yes. You can add design consulting hours to any build. 1 to 10 hours at EUR 28.90 per hour, usable for revisions, new pages or asset creation within 90 days of project delivery.